Legal
Everything below is current as of 27 July 2026 (version 2026-06). Where a document is accepted inside Chartping, we record which version you accepted and when, and you can re-read it at any time from Settings → Legal.
Published documents
The contract between you and TrendSoft Ltd for using Chartping.
Published here, and accepted in the app before you can use it.
What personal data we handle, why, who receives it, and your rights.
Published here, and accepted in the app before you can use it.
What Chartping does not do, and the risks of relying on any monitoring tool.
Published here, and acknowledged in the app before you can use it.
Every cookie and stored item, why it is set, and the switches that control measurement.
Published here. The measurement switches on that page work immediately.
The terms for SMS alerts: what we send, how often, and how to stop.
Published here, and shown when you enable SMS alerts.
The Article 28 terms for Developers whose products process their own end users' personal data.
Published here, and accepted in the app before the Licensing module can be used.
Available on request
These exist and are maintained, but they are written for regulators, auditors and business customers rather than for general publication.
Records of Processing, retention schedule, and the data-protection procedures
Our internal Article 30 record, retention schedule, rights-request, breach and impact-assessment procedures.
Held internally and produced to a regulator, an auditor, or a customer's due-diligence review on request.
Information security, access control, encryption, development, vulnerability, incident and backup policies
How the service is built, secured, monitored and recovered.
Held internally. A summary is in the Privacy Notice; the policies themselves are available under NDA for enterprise review.
Contact
TrendSoft Ltd, Aa House 54, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Company No. 16144241. Privacy and data-protection: [email protected]. General: [email protected]. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).